Help Center

Questions? We've got answers.

Everything about ordering, delivery, quality, and becoming a Sipzz distributor — in one place.

Ordering & Delivery

No minimum order for retail bottle packs (250ml, 500ml, 1 Liter, 1 Liter). For scheduled supply, we'll confirm quantities based on your area.

We currently deliver across Barabanki and surrounding areas in Uttar Pradesh, with distributor-led delivery expanding to more regions. Contact us to confirm coverage for your location.

Most home and office deliveries are scheduled within 24–48 hours of your order. Bulk and event orders should be placed a few days in advance to guarantee your delivery slot.

Yes — doorstep delivery is free for homes, offices, and events within our serviceable areas, with no delivery charges added to your order.

Product & Quality

Yes. Sipzz is FSSAI licensed (Lic. No. 12726022000112) and every batch is lab-tested before it's sealed, so quality never depends on which bottle you pick up.

Water passes through several stages of filtration and treatment before it's hygienically packed and sealed, ensuring a crisp, refreshing taste in every sip.

FSSAI (Food Safety and Standards Authority of India) licensing means Sipzz meets national food safety standards. Our licence number is printed on every bottle for verification.

Every bottle has a tamper-proof cap that shows visible signs of breakage if opened. If a seal looks broken or loose on delivery, please contact us right away.

Bulk & Events

Yes — we handle large one-time orders for weddings, functions, and offices. These are priced and packed on request based on your headcount and date.
Most offices run on scheduled 20L jar supply, topped up with 500ml or 1 Litre bottles for meeting rooms and desks. We'll help you set a delivery schedule that fits your headcount.
For events and large one-time orders, we recommend booking at least 5–7 days ahead so we can confirm quantity, packing, and delivery logistics.

Distributorship

Tap "Become a Distributor" at the top of any page and share your details. Our team will follow up with territory availability and terms for your region.
We look at storage capacity, delivery reach in your area, and prior distribution experience where possible. Reach out and we'll walk you through specifics.
We're actively growing across Uttar Pradesh and neighbouring states. If your area isn't listed yet, get in touch — we're open to new territories.

Payment

We accept cash on delivery, UPI, and standard bank transfer for bulk and distributor orders. Payment details are confirmed when your order is scheduled.
Yes — homes and offices can set up a recurring delivery schedule so you never run out. Contact us to set your frequency and quantity.

Still Have Questions?

Our team is happy to help.

Can't find what you're looking for? Reach out directly and we'll get back to you within one business day.